At ovo88, the privacy and security of your personal data is a fundamental commitment — not an afterthought. This Privacy Policy explains precisely what information we collect from our Indonesian members, why we collect it, how it is used and stored, and the rights you hold over your own data. We encourage you to read it in full before registering an account.
Six core principles that govern how ovo88 handles your personal information.
Every page of the ovo88 platform is protected by industry-standard 256-bit SSL encryption. All data transmitted between your device and our servers — including login credentials, payment details, and personal information — is fully encrypted in transit.
Personal data is stored on hardened, access-controlled servers. Only authorised ovo88 personnel with a verified operational need are permitted access to identifiable member data. Access logs are maintained and reviewed regularly.
ovo88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information belongs to you. We share it only with trusted service providers who process it strictly on our behalf and under our instruction.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. ovo88 will respond to all verified data subject requests within 30 calendar days. Submit requests to [email protected] with the subject line "Data Privacy Request".
We collect only the personal data that is genuinely necessary for account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not collect data for its own sake — every data point we hold serves a defined, legitimate purpose.
In the unlikely event of a data security incident that affects your personal information, ovo88 will notify affected members promptly via their registered email address, describe the nature of the incident, and outline the steps being taken to mitigate any harm.
ovo88 ("we", "us", "our", or "the Company") operates the online gaming and sportsbook platform accessible at https://ovo88.asia (the "Platform"). This Privacy Policy describes how ovo88 collects, uses, stores, shares, and protects personal data provided by members and visitors ("you", "your") in connection with your use of the Platform.
This Privacy Policy applies to all users of the ovo88 Platform, including registered members and unregistered visitors who browse the site. It covers all personal data processed by ovo88 regardless of the channel through which it was collected — including the website, live chat, email correspondence, and any customer support interactions.
By registering an account on the Platform or by continuing to browse the ovo88 website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the Platform immediately and contact [email protected] to request account closure and data handling instructions.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.
This policy covers all personal data processed by ovo88 in connection with the Platform. It does not cover the privacy practices of third-party payment processors, game studios, or other external services that you may interact with through the Platform. We recommend reviewing the privacy policies of those third parties independently.
For the purposes of applicable data protection law, ovo88 acts as the data controller in respect of personal data collected from members and visitors through the Platform. As data controller, ovo88 determines the purposes and means by which your personal data is processed.
ovo88 operates as an internationally licensed offshore online gaming platform. The Company is incorporated and licensed under the laws of its licensing jurisdiction. The Platform is made available globally, including to residents of Indonesia who access it of their own initiative and at their own responsibility in accordance with applicable local law.
For all data-related inquiries, including requests to exercise your data subject rights, please contact our designated data privacy team at [email protected] using the subject line "Data Privacy Request".
ovo88 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (KTP / passport / SIM) | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bali) | Account communication, support, promotional notifications (where consented) |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit/withdrawal amounts in IDR | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Platform security, fraud detection, technical support, analytics |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, bonus claims | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, customer support ticket content | Support resolution, training, dispute investigation, quality assurance |
| Verification Documents | Scanned or photographed copies of government-issued ID, proof of address, proof of payment method ownership | KYC / AML compliance, age and identity verification |
| Marketing Preferences | Opt-in / opt-out status for promotional communications, preferred contact channel | Consent management, targeted promotion delivery |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data, except where strictly required to comply with anti-money laundering or responsible gaming regulations and only with your explicit consent or as permitted by applicable law.
ovo88 collects personal data through the following channels:
4.1 Directly from You. The majority of the personal data we hold is provided directly by you when you: register an account on the Platform; complete the KYC verification process by uploading identity documents; make a deposit or request a withdrawal; contact our customer support team via live chat, email, or any other communication channel; participate in a promotion or respond to a survey; or update your account settings and preferences.
4.2 Automatically Through Platform Use. When you access and use the ovo88 Platform, certain technical and usage data is collected automatically through our server logs, session tracking technologies, and analytics tools. This includes your IP address, device identifiers, browser fingerprint, and gameplay activity. This data is collected to maintain Platform security, detect fraud, and improve the user experience.
4.3 From Cookies and Similar Technologies. ovo88 uses cookies, web beacons, and similar tracking technologies on the Platform. Please refer to Section 9 (Cookies & Tracking) for a full explanation of how these technologies are used and how you can manage your preferences.
4.4 From Third Parties. In limited circumstances, ovo88 may receive personal data about you from third parties, including:
ovo88 uses your personal data for the following purposes, each of which is linked to a lawful basis described in Section 6:
ovo88 processes your personal data on one or more of the following legal bases:
Withdrawing consent for marketing communications will not affect your ability to use the Platform or access your account. It only means you will stop receiving promotional emails and on-platform bonus notifications. You can re-subscribe at any time through your Account settings.
7.1 We Do Not Sell Your Data. ovo88 does not sell, rent, or trade your personal data to any third party for their own marketing, commercial, or data-brokering purposes. This is an unconditional commitment.
7.2 Service Providers. We share personal data with a limited number of trusted third-party service providers who process data on our behalf and under our instructions. These providers are contractually bound to handle your data securely and may not use it for any purpose beyond providing services to ovo88. Categories of service providers include:
7.3 Legal and Regulatory Disclosure. ovo88 may disclose your personal data to competent authorities, regulators, or law enforcement agencies where required to do so by applicable law, court order, or the conditions of our gaming licence. We will disclose only the minimum data necessary to satisfy such requirements and, where legally permitted, will notify you of such disclosure.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or a substantial part of ovo88's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.
All third-party service providers who handle your personal data on behalf of ovo88 are required to sign a Data Processing Agreement (DPA) committing them to appropriate technical and organisational security measures, data minimisation principles, and a prohibition on using your data for their own commercial purposes.
8.1 Retention Principles. ovo88 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law, our gaming licence conditions, or for the establishment, exercise, or defence of legal claims.
8.2 Retention Periods. The following standard retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML obligations, licence conditions, legal claims |
| Financial Transaction Records | Duration of account + 7 years post-closure | AML / financial record-keeping regulations |
| KYC Verification Documents | Duration of account + 5 years post-closure | Regulatory compliance, audit trail |
| Customer Support Communications | 3 years from the date of the last interaction | Dispute resolution, quality assurance |
| Technical & Usage Logs | 13 months on a rolling basis | Security monitoring, fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Proof of consent for regulatory purposes |
8.3 Deletion. Once a retention period expires, ovo88 will securely delete or anonymise the relevant personal data so that it can no longer be linked to an individual. Anonymised, aggregated data (from which all personal identifiers have been removed) may be retained indefinitely for statistical and analytical purposes.
9.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device on subsequent visits and to remember certain preferences or session states. ovo88 uses cookies and similar technologies (web beacons, local storage) on the Platform.
9.2 Types of Cookies We Use.
9.3 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified before a cookie is placed. Note that disabling certain cookies — particularly strictly necessary ones — may impair the functionality of the ovo88 Platform, including your ability to log in, deposit funds, or access your game history.
9.4 Do Not Track. Some browsers transmit a "Do Not Track" signal to websites. ovo88's current Platform infrastructure does not alter its data collection practices in response to Do Not Track signals, as there is no universally accepted standard for how websites should respond to such signals.
Some cookies placed on ovo88 pages may originate from third-party service providers (e.g., analytics tools, live chat providers, game studio iframes). ovo88 does not control these third-party cookies. We recommend reviewing the privacy policies of these third parties if you have concerns about their data collection practices.
10.1 Technical Measures. ovo88 implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 Organisational Measures. In addition to technical controls, ovo88 maintains the following organisational security practices: mandatory data protection training for all staff with access to personal data; a documented incident response plan; regular internal audits of data handling procedures; and binding contractual commitments from all third-party service providers regarding their security standards.
10.3 Your Role in Security. While ovo88 takes extensive measures to protect your data, account security also depends on the actions you take. You are responsible for keeping your ovo88 login password confidential, using a strong and unique password, and logging out of your account on shared devices. ovo88 will never ask for your password via email, live chat, or phone.
10.4 Data Breach Response. In the event of a data security incident that poses a risk to your rights and freedoms, ovo88 will notify affected members without undue delay via their registered email address. The notification will describe the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures taken or proposed to address the breach.
Depending on applicable data protection law, you may have the following rights in relation to your personal data held by ovo88. To exercise any of these rights, contact us at [email protected] with the subject line "Data Privacy Request". We will respond to all verified requests within 30 calendar days.
You have the right to request a copy of the personal data ovo88 holds about you, along with information about how it is processed and the legal basis for that processing.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Note that legal retention obligations may prevent immediate erasure in some cases.
You may request that ovo88 temporarily suspends the processing of your data — for example, while you contest its accuracy or object to our use of it — rather than requesting full deletion.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request its transfer to another controller.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling. You may also object at any time to the processing of your data for direct marketing purposes, in which case we will cease that processing immediately.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Update your preferences in your Account settings or contact support.
If you believe ovo88 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. We encourage you to contact us first so we can attempt to resolve your concern directly.
To protect your privacy and prevent unauthorised access to your data, ovo88 will require you to verify your identity before fulfilling any data subject request. We may ask you to confirm details that only the genuine account holder would know. Requests that cannot be verified will not be processed.
12.1 Age Restriction. The ovo88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Registration on the Platform by persons under 21 is prohibited under our Terms & Conditions.
12.2 Age Verification. ovo88 employs KYC procedures specifically designed to verify the age of all registering members. Where identity documents submitted during KYC reveal that a member is under 21, the account will be suspended immediately, all funds will be returned to the source payment method (subject to AML checks), and all personal data associated with the account will be securely deleted in accordance with our retention policy.
12.3 Parental Notification. If you believe a person under 21 has registered on the ovo88 Platform or provided their personal data to us, please contact us immediately at [email protected]. We will investigate promptly and take all necessary steps to delete the relevant data and close the account.
Access to the ovo88 Platform by persons under 21 years of age is strictly prohibited. Any account found to be held by a minor will be closed without notice and any associated funds will be withheld pending investigation. ovo88 takes its age verification obligations seriously and cooperates fully with any parental or guardian inquiry regarding underage access.
13.1 Cross-Border Processing. ovo88 operates as an internationally licensed offshore gaming platform. Your personal data may be transferred to and processed in countries other than Indonesia, including the jurisdiction in which ovo88 is incorporated and the locations of our third-party service providers' infrastructure.
13.2 Transfer Safeguards. Where personal data is transferred internationally, ovo88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies within ovo88's primary jurisdiction. These safeguards may include:
13.3 Your Acknowledgement. By registering an account with ovo88 and using the Platform, you acknowledge that your personal data may be transferred internationally in the manner described in this section, and that such transfers are necessary to provide you with the Platform services.
14.1 Scope Limitation. This Privacy Policy applies solely to personal data collected and processed by ovo88 in connection with the Platform. The Platform may integrate with or reference third-party game studios, payment processors, or other service providers whose own privacy practices are separate from and independent of ovo88's.
14.2 Game Studio Integrations. When you access games provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft through the ovo88 Platform, those studios may collect anonymised technical and gameplay data through their own game engine infrastructure. ovo88 does not control the data practices of these third-party studios and recommends that you review their own privacy documentation if you have concerns.
14.3 Payment Provider Interactions. Transactions processed through Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) or e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) are subject to those providers' own privacy policies and data retention obligations. ovo88 does not control how those providers handle the data associated with your transactions at their end.
14.4 No Endorsement. References to third-party providers in this Privacy Policy or on the ovo88 Platform do not constitute an endorsement of their privacy practices. ovo88 is not responsible for the content, privacy policies, or data handling practices of any third party.
15.1 Right to Update. ovo88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, applicable law, or our licensing obligations. The revised policy will be published on this page with an updated "Last updated" date.
15.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how we use your data or the rights available to you — ovo88 will notify registered members via their registered email address at least 14 calendar days before the changes take effect.
15.3 Continued Use. Your continued use of the ovo88 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of, and agreement to, the updated terms. If you do not agree to a revised Privacy Policy, you must cease using the Platform and contact [email protected] to arrange account closure before the revised policy takes effect.
We recommend bookmarking this page and reviewing it periodically. The "Last updated" date at the top of this page will always indicate the most recent revision. Previous versions of this Privacy Policy are available on request by contacting [email protected].
If you have any questions, concerns, or complaints about this Privacy Policy or about how ovo88 handles your personal data, or if you wish to exercise any of the data rights described in Section 11, please contact our data privacy team through any of the following channels:
For Responsible Gaming support — including self-exclusion, deposit limit requests, and guidance on problem gambling resources — please visit our dedicated Responsible Gaming page.
For questions about the legal terms governing your account, please refer to our Terms & Conditions page.
Formal written complaints regarding alleged violations of this Privacy Policy should be submitted to [email protected] with the subject line "Formal Privacy Complaint — [Your Account Username]". ovo88 commits to acknowledging all formal privacy complaints within 48 hours and providing a substantive written response within 14 calendar days.
A quick reference summary of how ovo88 handles your data as an Indonesian member.
All data is protected by 256-bit SSL in transit and AES-256 at rest. Your information is never transmitted in plain text.
Your personal data is never sold, rented, or traded to third parties. It is shared only with trusted service providers acting on our instructions.
Data is retained only as long as necessary — typically 5–7 years post-account-closure for financial records, in line with AML obligations.
Access, correct, restrict, or request deletion of your data at any time by contacting [email protected] — we respond within 30 days.
You've reviewed our Privacy Policy. Your data is in safe hands — now explore Indonesia's most trusted international online casino and sportsbook. Adults only (21+).